Supportiv - The Peer Support Network

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About Supportiv

The Supportiv experience is anonymous and begins with one single question: “What’s your struggle?” Type any free-text response, and Supportiv instantly matches users who share similar struggles into small peer support groups for live chats, each guided by a trained moderator. As struggles are shared in the chat, Supportiv uses precision-matching to hyperlink to articles, videos, content, and services that help a user feel better and problem-solve struggles in real-time.

Supportiv has helped over 300,000 people cope with and problem-solve low acuity mental health and well-being struggles like anxiety, depression, loneliness, social isolation, family pressures, relationship conflicts, parenting challenges, work stress etc. with instantaneous access to live, topic-specific peer support chats and real-time hyperlinks to relevant self-help resources.

Supportiv is anonymous for all users and is available 24/7, seven days a week, with less than a minute of wait time. Highly trained moderators guide the motivating peer-to-peer interactions and collaborative problem-solving process, while triaging users who may be in crisis or need specialized service referrals.

Visit Supportiv here: https://www.supportiv.com/

What people say about Supportiv:

  • 1st Place Winner, SXSW 2019 - Society and Culture Impact
  • Oprah Magazine: “You’ll get a happiness boost from feeling understood”
  • User: “Amazing experience. It snapped me out of that dark place.”

Pricing

Supportiv is available at no cost to all users for their first 24 hours, with unlimited sessions. After the first 24 hours, they are asked to choose:

  • 1 hour for $9.99
  • 1 month for $19.99

Share Supportiv on social media to earn 30 free additional minutes.

The pricing is detailed here: https://www.supportiv.com/pricing

Privacy

Supportiv is an anonymous service which does not collect any PHI (Patient Health Information). Each user chooses his/her/their own display name, which is how they are addressed by Supportiv moderators and other users.

Payment is collected by secure third-party apps such as Stripe, Amazon Pay, Apply Pay, Google Pay, etc. which processes payment information independent from Supportiv.

The full privacy policy is available here: https://www.supportiv.com/privacy-policy

Disclaimer

Each user must agree to Supportiv’s terms of use before proceeding into a peer support chat. More information on disclaimers and liability is available here: https://www.supportiv.com/terms

Treatment & Resources